Return & Refund Policy

1. 7-Day Return Window

If you receive a defective, damaged, or incorrect item from GreenVistaGlobal, you may request a return or exchange within 7 days of delivery through your local Franchise Agent or customer support hotline.

2. Return Conditions

Products must be unused, in original packaging with tags and seals intact. Perishable goods or unsealed hygiene items cannot be returned unless delivered damaged.

3. Refund Settlement

Approved refunds are credited back to your GreenVistaGlobal E-Wallet balance within 48 hours of item verification, allowing you to withdraw or re-order instantly.